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Private clinic with 4 sites

We reviewed existing telephony services and costs; negotiated a refund of £2,231.87 + VAT on incorrect charges, improved internet speeds and critical customer response (12×7) to match opening business hours. Subsequently implemented a common platform for all voice services and call flows with a central bookings team. Extended support to our IT services due to unsatisfactory IT support someplace else.  

Railway carriage manufacturer

Was unable to receive or make calls following recent upgrade by the supplier. The client has escalated the complaint to director level but unable to resolve. As a consequence, customers and suppliers thought the operations had ceased. The issue was resolved in a half a day after an on-site meeting with the telephony maintainer to amend faulty programming.  

Directory business in London

Call centre solution and procurement for all communications infrastructure, incl. ISDN30, calling plans, telephone system, DSL and fixed cellular terminal solution to call mobiles with 66% lower per minute rates. 

“Expert in saving you money on your telecommunications. Highly recommended.”- MW, Managing Director

Manufacturer of industrial network transmission solutions

Refund from supplier of £4929.15 + VAT 

Pallet distribution group with head office, 7 depots and 130 vehicles

Cost reduction exercise for landlines, Broadband, mobile contract, and consulting on integrating new technology. Achieved significant cost savings and other improvements without changes to existing systems and within a highly competitive environment. 

Legal firm Bedford with 30+ staff

Managed services covering Telecoms, Broadband and Mobile services incl. migration of Featureline to a VoIP phone system offering a professional, reliable and scaleable solution. 

“The growth in our business meant that the previous Featureline telephones were inadequate for the needs of the practice. Having reviewed several options including a new digital system and factored in future expansion, we chose a hosted VoIP solution, with capability to integrate with our client database. On the day of installation, all our existing BT numbers were transferred with hardly any downtime. Adding additional users was quick and easy, we just requested extra extensions and connected the new telephones into the switch. Support from Tconsult has been excellent and any remaining issues were professionally resolved. At one point our BT Broadband service, which has generally been trouble-free, failed and we thought our telephone lines would also go down. However they continued to work as normal and this has given us much confidence in the advice we had been given.”- RS, Partner

Clinic in Milton Keynes

Cost reduction audit and resolved issues with call flow and phones not working. Implemented add on solution to make free calls to UK mobiles and professional voice-artist recordings mixed with background music for On-hold, Auto–attendant and No-answer. Following the office move, the existing system was replicated to a leading Voip platform allowing greater flexibility to make changes and scale extensions up or down.  

Cloud Telephony

Keep things simple, fast and hardware-free with cloud-ready SIP trunking. Take advantage of the newest features and enhancements — only available in the cloud.

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  • Cloud telephony requires no on-site equipment. That means you don’t have a PBX (private branch exchange) box taking up space in a closet, or thousands of feet of copper wiring in your walls or cable ducts.
  • Cloud telephony products are typically less expensive than on-premise business phone systems over the long term, as well. Because there’s no hardware to manage (other than desk phones, when applicable), you can wave goodbye to pricey technical contractors.
  • A cloud phone system can grow or shrink as business conditions warrant. Adding extensions or direct numbers requires only a few mouse clicks, and new extensions can be provisioned in just a few minutes’ time. Whether your colleagues are located in a single building or scattered across the country, hosted VoIP makes it possible for everyone in your organization to operate on a single communication system. You can have one business number with multiple extensions and departments – all configurable from a computer or mobile device.
Tconsult Technologies Cloud Telephony
Tconsult Technologies Office Mover

Multisite Support

You can connect your PBXs, even those located in different cities and countries – the network of intra-company communication in order to create one seamless and transparent communication environment in all the offices of your company. One PBX takes up the functions of the server PBX. All the updates taking place on any client PBX become first known to the server PBX and then, in real-time, this information is passed to all the clients.

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  • Cloud PBXs are activated with one click via the management interface. You can add a physical on-premise PBX for failover.
  • Software can be virtualized on any environment, including VMware or any Linux platform.
    Virtual environments allow more flexibility in configuration in the server farm and ensure the continuity of the services

Cost Efficiency

With hosted VoIP solutions like ours, there’s no lock-in to long-term contracts or expensive hardware. You can sign up on a pay-as-you-go – i.e., month-to-month – basis to keep your cost structure manageable. Cloud telephony products are typically less expensive than on-premise business phone systems over the long term, as well. Because there’s no hardware to manage (other than desk phones, when applicable), you can wave goodbye to pricey technical contractors.

Tconsult Technologies Cost Efficiency
Tconsult Technologies Flexibility

Flexibility

A cloud phone system can grow or shrink as business conditions warrant. Adding extensions or direct numbers requires only a few mouse clicks, and new extensions can be provisioned in just a few minutes’ time. Whether your colleagues are located in a single building or scattered across the country, hosted VoIP makes it possible for everyone in your organisation to operate on a single communication system. You can have one business number with multiple extensions and departments – all configurable from a computer or mobile device.