Managed IT Services & Support
Helping You Transform and Receive Value-for-Money
IT Helpdesk
Whether you need support on request or a fully-engaged team we can offer you a bespoke service according to your requirements and budget.
As specialists, you receive faster responses resulting on minimal waiting or down-time. With optional proactive monitoring we can receive alerts and can start fixing issues before being contacted. You get a managed service with low cost options that aims to keep your systems working reliably.
Combined with a friendly and passionate team we cover all the angles – so you don’t have to!
Allow your staff to focus on their proprieties without being interrupted by inefficient or slow systems.
More
- Fixed monthly or Flexible PAYG support options
- Contact by phone, email and remote access
- Support for all devices incl. PCs, laptops, tablets, mobile phones
- Fast response times and quick resolution
- Out-of-hours cover for emergencies.
- Automatic systems monitoring & alerts
- Equipment repair, hardware upgrades, purchasing and WEEE disposal
- Choice from a wide portfolio of leading services in anti-virus, back up, email and cloud-hosted solutions
- Named account manager and tech team contacts
- Annual account reviews covering relevant issues, improvements and new opportunities
IT Infrastructure
For a new office, we offer you a complete Systems Design and Implementation solution, including project management to liaise with relevant contractors and suppliers.
Projects as they should be delivered: on-time, within budget, and all systems ready to start operations.
It starts with the agreed technical design based on the business requirements and taking into account all aspects of the site infrastructure, staging of intermediate services, temporary working requirements and planned work schedules.
For wifi, we will help identify the number and location of wireless devices, any VLANs and higher security requirements.
We take care of specification and best-price procurement of all computing devices such as PCs, servers, laptops, tablets and mobile phones.
Specialists for
- Network design & security
- Microsoft services
- Telephony incl. cordless phones, DECT repeaters, remote working
- Cabling
- ISP services and installation
- CCTV
- TV, audio-visual and conferencing
- Alarm
- Door entry
- Time systems.
Microsoft 365
Whether you’re already using Microsoft services or not, the depth of features and latest potential offers real opportunities to embracing the power of Microsoft’s industry-leading products and solutions such as OneDrive, SharePoint, Teams, Azure, Exchange and Office.
The benefits include simplifying the workspace, consolidating disparate components, removing dependence on hardware and bringing together multi-location teams.
With the need to work flexibly, the use of Teams for online meetings, chat, presentations and screen sharing has become commonplace. Speak without incurring call charges to customers, colleagues and suppliers via online meetings to share, co‐create and collaborate. Video calling has been pivotal in enabling ‘face to face” communications without having to spend commuting time and travel expenses. Ultimately bringing ‘quality time’ into the home environment.
From a security angle, Microsoft 365 has powerful in-built features for software updates, data encryption and user authentication, data recovery in the event of a loss of a device which otherwise could spell disaster.
Take advantage of the modern digital workspace that can enhance and transform your workplace, boost productivity and empower your employees. This is our starting point and our goal.
Contact us to find out how you can benefit. The relative ease and costs are less than you might expect.
Solutions
- Competitive pricing
- Inclusive of on-site maintenance
- Access to the latest technology
- Downtime and risks minimised
- Responsive support incl. out-of-hours cover for emergencies
- Genuine partner approach
- Annual account reviews
- Dedicated consultant and engineers
- Flexibility to cope with changes in business direction
Specialists for
- Network design & security
- Microsoft services
- Telephony incl. cordless phones, DECT repeaters, remote working
- Cabling
- ISP services and installation
- CCTV
- TV, audio-visual and conferencing
- Alarm
- Door entry
- Time systems.
Office Mover
Whether you’re moving to another floor or a fair distance, all services need to be transferred on an equivalent basis and without disruption. We fully plan and manage your move including:
– Ordering, lead times, temporary solutions and if necessary expediting installations
– Creating the new IT infrastructure incl. cabling, data cabinets, network points, wifi access points
– Keeping your same telephone, fax and direct dial numbers, or new with a new area code if required
– Liaising with contractors and landlords, service testing and preparation for ‘go-live’
– Assisting on the day the move with equipment disconnection, transport and reconnection: servers, PCs, monitors, printers, routers, switches, phones, etc.
– Tidy up and wrap up of post-move issues.
For a cost-effective and successful transition of your office move please contact us to discuss further.
Cyber Security
Our affordable cloud-based vulnerability management platform. It includes the software needed to spin up an unlimited number of virtual network scanner appliances using Hyper-V or VMWare, and a cloud-based portal to control the scanners and manage the discovered issues. For internal network scanning, the appliances can be installed on any existing computer that has excess capacity on the network, or installed on a dedicated box to be permanently installed. You can add multiple scanners and configure them each to scan separate parts of the network to get even faster results pushed into the same client site dashboard at no additional cost. For external scanning, the appliances are installed on the MSP’s data center or other remote location and “pointed” to the public facing IP addresses of the target network.
Solutions
- Discover hidden user and computer issues before they become big problems
- Identify IT vulnerabilities before the hackers do
- Detect changes and internal threats that can take you down
- Stay compliant with every IT security requirement
